Chatbot Guide

AI Chatbots: Changing the Business Landscape

AI-powered chatbots have become essential in customer support, enabling instant, two-way interactions and round-the-clock assistance, while freeing human agents to handle complex queries.Consumers now demand fast, effortless responses, yet unanswered emails, clunky experiences, and high call abandonment rates show there’s room for improvement.The numbers speak for themselves:

• 64% of consumers expect real-time responses.
• 84% of companies see AI chatbots as key for customer communication.
• 83% of consumers would browse or buy via messaging.
• 74% prefer AI bots for simple queries.

With Conversive, you can deploy chatbots across favorite platforms and smoothly transfer customers to human agents when needed.

Download the PDF to see how AI chatbots are reshaping customer support.