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Recent blog posts
Pooja Kashyap
June 18, 2025
Top 6 use cases for AI voice agents in business : From Lead Qualification to Customer Support
All
Voice AI agents are redefining customer engagement by enabling intelligent, scalable, and fully automated voice interactions. Built to handle high call volumes without fatigue, these agents streamline operations, from lead qualification and appointment booking to customer support and order confirmations. With platforms like Conversive, businesses can deploy voice agents in days using no-code tools, transforming how work gets done and freeing human teams to focus on higher-value tasks.
Top 6 use cases for AI voice agents in business : From Lead Qualification to Customer Support
June 18, 2025
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5 min read
All blog posts
Pooja Kashyap
June 12, 2025
What is a Voice AI agent? Why it matters in 2025
All
Voice remains our most natural form of communication, and in 2025, Voice AI agents are redefining how businesses connect, solve problems, and scale. Unlike outdated IVRs or static chatbots, Voice AI agents listen, understand, and speak in real time, powered by advanced technologies like GPT-4o, Deepgram, and ElevenLabs. From customer support to healthcare and recruitment, they’re handling millions of conversations, efficiently, empathetically, and around the clock. This article breaks down how Voice AI works, why it’s gaining traction, and what the future holds for voice-first interactions.
What is a Voice AI agent? Why it matters in 2025
June 12, 2025
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5 min read
Pooja Kashyap
May 20, 2025
Build Ethical AI That Customers Trust: A Guide to Consent & Transparency in CX
All
Compliance
As AI becomes a bigger part of customer experience, trust and ethics matter more than ever. This post explores how businesses can use AI responsibly to build lasting customer relationships.
Build Ethical AI That Customers Trust: A Guide to Consent & Transparency in CX
May 20, 2025
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5 min read
Pooja Kashyap
April 14, 2025
In Conversation with Viren Baid, Co-Founder and Head of Product, VoxGenie AI
Conversive Talks
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We sat down with Viren Baid, one of its co-founders, who also happens to be the Head of Product, to talk about the journey from burning out on redundant calls to building a voice-enabled workforce that’s changing the game. From MVP missteps to surprise praise from users, what follows is a refreshingly honest, insight-packed conversation about building with empathy, chasing clarity, and the occasional inspiration from scam call prank videos (yep, really).
In Conversation with Viren Baid, Co-Founder and Head of Product, VoxGenie AI
April 14, 2025
•
5 min read
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